Refund Policy

1. General Policy

At NowYouKnowMed, we strive to provide the best possible experience for our users. We understand that sometimes circumstances change, and we want to be fair and transparent about our refund policy.

2. Subscription Refunds

Refunds are provided on a case-by-case basis at our sole discretion. Generally, we do not provide refunds for partial subscription periods.

2.1 When We May Issue Refunds

• Technical issues preventing access to the Service

• Duplicate charges or billing errors

• Requests made within [X] days of initial purchase (to be determined by business owner)

2.2 When Refunds Are Not Provided

• Change of mind after using the Service

• Failure to pass an exam (the Service is a study aid, not a guarantee)

• Unused portions of active subscriptions

• Account termination due to Terms of Service violations

3. How to Request a Refund

To request a refund, please contact our support team:

4. Processing Time

If your refund is approved, it will be processed within 5-10 business days. The refund will be returned to your original payment method (credit card, PayPal, etc.).

5. Cancellations

You may cancel your subscription at any time through your account settings. Upon cancellation:

• You will retain access until the end of your current billing period

• No further charges will be made

• No refund will be issued for the current billing period

6. Contact Us

If you have questions about our refund policy, please contact us: